Our Customer Service.

Support & Contact

We are here for you – competent, fast, and hassle-free.

Welcome to our Customer Service. Our customer service team is here to assist you with advice and support for all your questions. For corporate and international clients, our Key Account Service offers tailored care.

Contact us today

Benefit from our excellent service, high-quality products, exclusive offers, and personalized advice. Let’s work together to find the best solution for your needs.

Phone number: +49 (0) 711 - 17 - 70000

Support & Parts: usedparts@mercedes-benz.com

Installation of your spare parts: Find a workshop

Returns (returns & exchanges): Returns

Order processing (questions about your order): Order processing

Accounting (invoice matters): Accounting

Customers within the EU

Customers outside the EU

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