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Your first order with us
Order high-quality used parts online – fast, secure, and sustainable
Welcome to Mercedes-Benz Used Parts & Services – your specialist for original Mercedes-Benz and smart used parts. As a 100% subsidiary of Mercedes-Benz Group AG, we have specialized for over 25 years in the professional dismantling, recycling, and tested refurbishment of vehicle parts. Discover original parts in tested quality now directly in the online shop – from rims, tires, and engines to body or interior elements. We dispose of and recycle vehicles as well as their parts and wheels according to strict quality criteria and with sustainability in mind. With our core used parts range, we support the strategy of "Global Customer Service & Parts (GCSP)."
Exclusive benefits for you
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Competent product advice
- Over 25 years of experience in recycling and sales
- Our trained automotive specialists advise you
- +49 (0) 711- 17 70 000
- usedparts@mercedes-benz.com
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Sustainable & affordable
- Recycled & tested according to Mercedes-Benz standards
- Up to 50% cheaper than new parts
- Environmentally friendly & resource-saving
- Benefit from regular discount promotions
- Money-back guarantee
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Tested original quality from the manufacturer
- Over 500,000 tested spare parts in stock
- Technically flawless, in quality classes A+, A, or B
- New items daily – for current Mercedes-Benz models
- Up to 24 months warranty on many parts
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Fast delivery & easy ordering
- Europe-wide shipping within 2–4 working days
- Delivery directly to your workshop or desired address
- 14-day return policy
- Easy ordering via VIN search or vehicle filter
What you will find with us
Our range – over 460,000 tested parts:
- Complete wheels, rims, tires
- Interior equipment & body parts
- Engines, transmissions, chassis parts
- Accessories, electronics & navigation systems
- Accessories
Trust in genuine Mercedes-Benz expertise
Mercedes-Benz Used Parts & Services is your reliable partner in Europe for:
- Sustainably tested original parts
- Fast spare part solutions after accidents or repair needs
- Customer-oriented advice from trained automotive specialists
- Transparent ordering processes & highest product safety
The best or nothing. – Also with used parts.
How your first order works
1. Register or order as a guest
Simply register via our form or shop as a private customer without an account.
2. Part search & shopping cart
Find the right part via:
- Vehicle type (car, van, truck)
- Search term or part number
- Filter or VIN search for wheels
Simply click the blue shopping cart icon – the product is then ready to order.
3. Choose address & payment method
Log in and select:
- Billing and delivery address
- Payment method (prepayment, other options possible)
- Shipping method (standard or express*)
4. Review & submit order
By clicking "Buy now," you place your order bindingly. You will immediately receive an order confirmation by email.
If you have any questions, our team will be happy to assist you:
+49 (0) 711 – 17 700 00
Mon–Fri, 08:00–17:30
Frequently Asked Questions
In which languages are the online shop and the support available?
Our online shop is currently available in German, English, French, Spanish, and Italian. Additional languages are currently being implemented. You can log in to the respective shop for your order – we deliver to all EU countries. If you have any difficulties, feel free to contact us anytime by email with your request or desired items. We will be happy to assist you in your language.
Why order used parts from Mercedes-Benz?
Value retention: Our wheels and rims are extremely value-retentive. Even after several years of use, the quality remains very good.
Certificate / ABE: For Mercedes complete wheels, neither a TÜV registration nor a certificate / ABE is required. The permitted wheel and tire combinations for your vehicle can be found here.
Ready to use: The complete wheels we deliver are ready for installation and use. By the way, they are also already balanced. Parts such as our doors and hoods are also available as complete parts in many colors.
Quality: The parts, wheels, and rims we offer are exclusively originals from Mercedes-Benz, AMG, and smart. Benefit from highest quality and perfect fit.
Safety: Every product leaving our facility is thoroughly tested. Thus, we can offer you a two-year warranty on almost every product in our shop within Europe. Returns are also possible within 14 days.
To which countries do you deliver?
We ship our goods within the European Union and EFTA. That means we deliver to: Belgium, Bulgaria, Denmark, Germany, Estonia, Finland, France, Greece, Ireland, Iceland, Italy, Croatia, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Austria, Poland, Portugal, Romania, Sweden, Switzerland, Slovakia, Slovenia, Spain, Czech Republic, Hungary, United Kingdom, and Cyprus. If you have any questions, please feel free to contact us.
