- A wholly owned company of Mercedes-Benz Group AG
- Order quality-checked products with confidence
- Expert guidance from automotive specialists
- Fast delivery to your address
- Money-back guarantee
Mercedes-Benz Used Parts – Quality You Can Trust.
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Frequently Asked Questions
Origin: Where do the vehicles come from? Which model series are available?
Quality: What quality standards apply to the parts?
Only dismantled parts that meet our precisely defined quality criteria are stocked and sold. Our quality classes are divided into A+, A, and B quality and vary in their requirements depending on the product group. You can view these on our website, so you'll always know exactly what quality condition to expect with your order. Here you can access our quality classes.
Shipping: When will my order be delivered?
Recycling: How does Mercedes-Benz Used Parts & Services contribute to reuse and the circular economy?
VIN: How do I find the right part for my vehicle?
To find the right part for your vehicle, please contact our Service Center at usedparts@mercedes-benz.com or use our VIN search for rims. This allows us to check, based on your vehicle identification number (VIN), which part is right for your Mercedes-Benz. You can find your Mercedes-Benz's vehicle identification number (VIN) on your vehicle registration document (Certificate of Registration Part I).
Warranty: Is there a warranty on used parts?
Shipping: Which countries do you ship to?
Registration: How do I set up a business customer account?
To place your order, you should be registered in our online shop. This is simple to do: send us your details through the registration form. To register in our B2B online shop, please switch to the business customer area (B2B) on our website. Under "Log In," you can then create an account by selecting "Register." In addition to providing your contact details, you'll also need to set a password. Required! Your password must contain uppercase letters, special characters, lowercase letters, and numbers, with a minimum of 8 characters. Once your user account has been activated, we'll notify you by email.
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