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- 100% owned by Mercedes-Benz Group AG
- Tested products, order safely
- Top advice from automotive specialists
- Delivered quickly to your delivery address
- Money-back guarantee
Mercedes-Benz Used Parts Shop - Quality That Impresses.
Your Service, Our Expertise.
Fast. Simple. Delivered.
Frequently asked questions
Origin: Where do the vehicles come from? Wich models are available?
The dismantled replacement parts and wheels come from newer used vehicles and production returns from Mercedes-Benz Group AG plants worldwide. Generally we service models in segments 1 and 2. If you cannot find the model you are looking for, please do not hesitate to contact us. Note: All vehicles were not involved in an accident.
Quality: How are the quality standards defined?
Shipping: When will my ordered parts be delivered?
Sustainability: What is the Used Parts strategy?
VIN: Which parts is apprived for my vehicle? Where do I find my VIN?
In order to find the right part for your vehicle, please contact our Service Centre usedparts@mercedes-benz.com or use our VIN search. We can then check which is the right part for your Mercedes-Benz by using the chassis number or VIN. You will find the vehicle identification number (VIN) of your Mercedes-Benz in your vehicle registration document (registration certificate part I).
Warranty: Is there a guarantee on used parts?
Delivery: Which countries does the Used Parts deliver to?
You can order from the following EU countries via our online shop: Austria, Belgium, Bulgaria, Croatia, Cyprus (Greek side), Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and from the following countries outside the EU: Albania, Bosnia and Herzegovina, Liechtenstein, Morocco, Serbia, Switzerland, United Kingdom (U.K.). If you wish to order from a country not listed (Non-EU), please contact us by e-mail: usedparts@mercedes-benz.com .
Registration: How do I set up a business account?
For your order you should be registered in our online shop. It's very easy: send us your details via the registration form. To register in our B2B online shop, please go to the business customer area (B2B) on our website. Switch By clicking on the “Sign in” button you can then click on “Register” in order to open an account. In addition to entering your contact details, you will also need to assign a password. ! Must! Password must contain upper case letters, special characters, lower case letters, numbers, min. 8 characters. As soon as your user account has been activated, we will inform you by e-mail.
Your Service, Our Expertise.
Fast. Simple. Delivered.
Frequently asked questions
Origin: Where do the vehicles come from? Wich models are available?
The dismantled replacement parts and wheels come from newer used vehicles and production returns from Mercedes-Benz Group AG plants worldwide. Generally we service models in segments 1 and 2. If you cannot find the model you are looking for, please do not hesitate to contact us. Note: All vehicles were not involved in an accident.
Quality: How are the quality standards defined?
Shipping: When will my ordered parts be delivered?
Sustainability: What is the Used Parts strategy?
VIN: Which parts is apprived for my vehicle? Where do I find my VIN?
In order to find the right part for your vehicle, please contact our Service Centre usedparts@mercedes-benz.com or use our VIN search. We can then check which is the right part for your Mercedes-Benz by using the chassis number or VIN. You will find the vehicle identification number (VIN) of your Mercedes-Benz in your vehicle registration document (registration certificate part I).
Warranty: Is there a guarantee on used parts?
Delivery: Which countries does the Used Parts deliver to?
You can order from the following EU countries via our online shop: Austria, Belgium, Bulgaria, Croatia, Cyprus (Greek side), Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and from the following countries outside the EU: Albania, Bosnia and Herzegovina, Liechtenstein, Morocco, Serbia, Switzerland, United Kingdom (U.K.). If you wish to order from a country not listed (Non-EU), please contact us by e-mail: usedparts@mercedes-benz.com .
Registration: How do I set up a business account?
For your order you should be registered in our online shop. It's very easy: send us your details via the registration form. To register in our B2B online shop, please go to the business customer area (B2B) on our website. Switch By clicking on the “Sign in” button you can then click on “Register” in order to open an account. In addition to entering your contact details, you will also need to assign a password. ! Must! Password must contain upper case letters, special characters, lower case letters, numbers, min. 8 characters. As soon as your user account has been activated, we will inform you by e-mail.
